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Cookies Policy

This Cookies Policy explains how Nelspin Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of Nelspin Casino.

Nelspin Casino is licensed by the Curaçao Gaming Control Board (CGA). Player data and financial transactions are protected using industry-standard encryption technology.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device or remember information about a visit. Cookies can help websites operate correctly, improve performance, remember preferences and understand how visitors use online services.

Some cookies are placed directly by Nelspin Casino. Other cookies may be placed by service providers that support website functions, security, analytics, advertising or other online features. These providers may process information collected through cookies in accordance with their own privacy information and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies generally remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary depending on its purpose and settings.

Similar technologies may include pixels, tags, software development kits, local storage and other tools that perform functions comparable to cookies. In this policy, the term cookies includes these technologies where appropriate.

2. How we use cookies

Nelspin Casino may use cookies and similar technologies for several general purposes. The cookies used on the website may change over time as website features, technical systems and legal requirements develop. Cookies may be used to:

  • Enable core website functions and allow pages, account areas and interactive features to operate.
  • Maintain security, help identify suspicious activity and support the protection of accounts and transactions.
  • Remember choices and preferences, such as language, region, display options or consent settings.
  • Keep a user signed in during an active session where this functionality is available and appropriate.
  • Understand how visitors navigate the website, which pages are used and whether links or features work as intended.
  • Measure website performance, identify errors and help improve reliability, accessibility and user experience.
  • Support responsible operation of the online service, including fraud prevention, risk management and compliance processes.
  • Deliver or limit relevant website content and measure the effectiveness of communications or promotional activity where permitted.
  • Produce aggregated reports and statistics that help us understand website usage without necessarily identifying an individual visitor.

Essential cookies

Essential cookies are needed for important website functions. They may support navigation, security, account access, session management, consent choices and other services you request. Because these cookies are necessary for the website to function or for security purposes, they may not be available for opt-out through every cookie control. If you block or remove them, parts of the website may not work properly.

Preference and functionality cookies

These cookies help remember information that makes the website more convenient to use. For example, they may remember selected settings or help provide a consistent experience during a visit. If you disable these cookies, you may need to set your preferences again, and some website features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how the website is used. They may collect information such as pages viewed, approximate location derived from technical information, browser type, device information, referring pages and interactions with website features. This information is generally used to produce statistical reports, monitor performance and identify improvements.

Advertising and measurement cookies

Where used and permitted, advertising or measurement cookies may help assess the reach and relevance of online communications. They may help limit repeated content, understand whether an advertisement or link has been viewed, and measure visits that result from a campaign. We do not describe these cookies as a guarantee that you will receive particular offers or content.

4. Privacy, third parties and policy updates

Information collected through cookies may include an internet protocol address, device identifiers, browser details, operating system, general location information, website activity, timestamps, referral information and preferences. Depending on the cookie and the circumstances, this information may be linked with other information held about you. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Third-party providers may use their own cookies or similar technologies when their services are integrated into the website. These providers may include technology, security, analytics, payment, communications or advertising service providers. Their use of information may be governed by their own policies. You should review the relevant third-party information where you want to understand how those providers manage cookies and related data.

Cookies are not the same as gambling account records, identity documents or transaction records. However, technical information collected through cookies may be used alongside other information where necessary for account security, fraud prevention, responsible gambling processes, legal compliance or the delivery of requested services. We do not use this policy to make promises about account eligibility, gambling outcomes, bonuses, limits or payment processing.

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our practices. When changes are made, the updated version will be published on this page with a revised date or other notice where appropriate. You should review this page periodically so you remain aware of how cookies are used.

If you have questions about this Cookies Policy or want to understand how personal information is handled, please use the contact or support options made available on the Nelspin Casino website. Do not send sensitive identity, payment or account information through an unsecured channel unless the website specifically requests it.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected settings and this policy. Where consent is required, we will seek it through the relevant website control before using non-essential cookies.